What Information We Collect and Why
We collect the information you give us directly — your name, email address, phone number and the payment method you use to move funds through your account. When you deposit via bKash, Nagad or Rocket, we record the transaction reference and amount so we can match
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payments to your account correctly and process withdrawals without delay. We also collect device data — your IP address, browser type and session timestamps — to detect unusual access patterns and keep your account secure. If you contact our support team, that conversation history is stored
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so we can follow up accurately. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad and Rocket is limited strictly to what those services need to complete your transaction. We may share information with regulatory or law-enforcement
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bodies where required under applicable law. Your use of this platform is subject to your local law and the eligible regions we serve. We retain your account data for as long as your account remains active and for a period afterward as required by our obligations.
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You can request a copy of your data or ask us to delete it by reaching our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.